Building strong relationships with any Northern Virginia construction company or the construction industry in general often requires serious business conversations.
All sides in any personal or business relationship will observe situations or consider concerns from a different angle than others involved.
KBB Brother’s Contractors works diligently to maintain healthy, strong relationships with all contractors, vendors, and customers.
In this competition- and technology-driven world, the need for quality business relationships takes on a high priority.
Technology doesn’t replace the good old-fashioned effectiveness of direct communication.
Our team has found that personal communication often eliminates many relationship issues simply by all parties being aware of the situation.
Construction firms today are often working together with multiple contractors and regularly working on multisite projects.
Property or project owners, contractors, and vendors must all come together focused on completing all work as expected and on time.
The nature of work dictates that issues will arise and this requires a commitment to developing clear communication lines.
Improve Communications On Projects
Everyone involved in simple or complex projects can agree that proper coordination and improved communication can improve final project results.
Here’s an example of what happens when communication isn’t successful.
A project owner communicates future plans to a contractor, but the contractor simply misses this forecast because he is focused on the immediate project goals.
This interaction isn’t negligent, but it can cause future issues if the owner and contractor don’t resolve this communication failure.
Just a few failures like this can cause a project owner to hesitate in sharing confidential or necessary project information.
In turn the contractor perceives this as a lack of trust for his services and the situation can quickly escalate to a significant problem between everyone.
The contractor needs more details on the project and the owner is holding information until certain it is needed by the contractor.
In any situation like this, everyone needs to ask questions to get answers and answer questions to deliver information.
It sounds too simple, but it’s surprising how this simple solution is often avoided.
Tackle communications early and get everything resolved completely and quickly. The builds a path to stronger relationships in any business environment.
Good communication doesn’t end with resolving just one situation.
Clear communication channels must be maintained throughout the course of any project.
Until the project is complete and all financial concerns have been settled, clear communication must remain an ongoing and high priority.
Don’t let a “smooth operation” conceal underlying communication issues. Keep all channels open at all times and don’t allow complacency to cloud communications.
Responsible Business Communications
Take on the responsibility of developing good communications on every project and it becomes apparent that operations tend to function at a higher level.
Not addressing communication issues can breed further relationship issues that may prove more difficult to correct.
Start any project by setting realistic expectations and communicate any changes or updates in goals with everyone affected.
Effective communication is a continuous process that requires regularly “refreshing” connections with everyone on the project.
A well-defined scope of work followed by open communication leads to a project that is finished on schedule, within budget, and without unnecessary communication issues.
